Because Markables is a web based application, there are a few things relating to your browser and system settings that could prevent you from logging into your account.
Markables is a web-based application that works in most web browsers. There's no need to download or install any software to your computer to use Markables.
NoteFor security purposes, Markables allows only 10 attempts at processing your login information before we'll lock your account for a short bit. If you have trouble remembering your password and get locked out, request a password reset from the login screen to be sure you have the correct information.
Clearing your cookies and cache is a common troubleshooting step to make sure that old data isn't being stored and shown by the browser. Below are some resources to help you clear the cache and cookies in your browser of choice. If in doubt, you can also check the help files or support website for the browser you're using.
Frequently when you clear your cookies, you'll also have to clear your cache.
You can generally find the option to clear your cache in the Internet Options or Preferences area of your browser along with your cookies, history, etc.
The Markables site is designed to be responsive and mobile compatible to allow you to work in the full version of the application on the go.
When working on a mobile device, Markables will resize and adjust to any mobile device down to a 7" tablet, but phones are not yet supported. Keep an eye on our bulletin for more information.